Terms & Conditions of sale

Terms of Website Use

You are invited to read these Terms and Conditions carefully. By accessing and using the services available on herculesinstantshelter.com.au (“the Website”), you agree to be bound by Hercules Instant Shelter’s Terms of Use, in addition to other terms and conditions that may appear throughout our Sites.

Hercules Instant Shelter reserve the right to make changes to this Site and its Terms of Use at any time. Each time you use this Site, you should visit and review the then current terms of use that apply to your transactions and use of this Site. If you do not agree to be bound by the then current Notices and Policies, please do not use this website.

Security

We cannot guarantee the Website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. This website may be inaccessible from time to time due to events outside Hercules Instant Shelter’s control or maintenance requirements.

 

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, however, we make no warranties, whether express or implied in relation to its accuracy.

The Terms of purchase

The Agreement

In addition to the Terms of Use, these terms and conditions (“the Purchase Terms”) set out the additional terms and conditions under which you may purchase from Hercules Instant Shelter products appearing on this website. By completing the customer application process and purchasing products from this website, an agreement exists between you and Hercules Instant Shelter once Hercules Instant Shelter accepts an order. Each accepted order is a separate agreement.

Prices

All prices listed include GST(Goods and services tax) at the Australia standard rate of 10%. Due to circumstances beyond our control prices may have to be increased or decreased including any alterations to GST. The correct price you will pay will be on your printed order confirmation. Any special offers will be priced accordingly showing the specific period this item is on special offer for.

Order acceptance

Order acceptance and the completion of the contract between you and Hercules Instant Shelter will take place on the dispatch of the products ordered to you unless we have notified you that we do not accept your order or you have cancelled it in accordance with our cancellation policy. Non-acceptance of an order may be a result of one of the following: – Our inability to obtain authorisation for your payment – The identification of a pricing or product description error – You not meeting the eligibility to order criteria set out in the main Terms & Conditions, If there are any problems with your order, you will be contacted by our Customer Services Representatives. The sales contract is therefore completed in Australia. We reserve the right to reject any offer to purchase by you at any time.

Product Availability

Hercules Instant Shelter uses its best endeavours to ensure products ordered are available for delivery, and in most cases will notify you where a product is unavailable prior to you completing your order. However, you acknowledge that in some cases this is not possible and Hercules Instant Shelter may need to reject an order you have placed for a product where Hercules Instant Shelter establishes that it is actually unavailable for delivery. In such cases, Hercules Instant Shelter will refund in full all amounts you paid in respect of such unavailable product.

Payment

All orders are payable in full before delivery. Hercules Instant Shelter will continue to own and reserve the right to repossess any goods sold under contract until payment has been received in full. We accept all major credit cards/debit cards VISA, Mastercard, You confirm that the credit or debit that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

Changes/Updates to Terms & Conditions

Hercules Instant Shelter reserves the right to make changes to this Site and its Terms of Use at any time. Each time you use this Site, you should visit and review the then current terms of use that apply to your transactions and use of this Site. If you do not agree to be bound by the then current Notices and Policies, please do not use this website.

Warranty Policy

Hercules Instant Shelter offers a limited manufacturing warranty on all products from the date of original purchase that the product will be free from defect in material and workmanship. The length of the limited warranty may vary by product.

-If the listing does not contain any warranty information then we will provide a 30-day Return to Base warranty. Please check the listing carefully the or correct warranty period.
-We will replace your item if it is found to be Dead On Arrival (DOA).
-The Buyer must check their item immediately and report any damages or faults to the seller by e-mail within 48hrs of having received their item. Please specify the item title and invoice number. We reserve the rights to refuse any claims that are made after this time frame.
-Buyer has the responsibility and expense of sending back the faulty item to us.
-We do not accept any item return by COD. The return postage must be paid entirely by the Buyer. Buyer must make contact with us for approval prior to item return.
-We will repair the item where possible or send a replacement. Refunds will only be offered where a replacement is not available.
-All warranty claims must be made by the original buyer of the item. Warranty is not transferable beyond the original buyer.
-All accessories and bonus gifts are not covered by warranty. E.g. Battery, earphones, cables, carry bags etc.
-Your invoice, delivery docket, buyer details will be required as proof of purchase.
-Warranty valid in Australia only.

We will not be liable to you or anyone else for any damages that result from the failure of the product. Causes of damages include, but are not limited to, the following:
-Normal wear & tear.
-Damage from using goods for a purpose for which they were not designed.
-Damage from neglect or careless storage.
-Damage from having unauthorised repairs carried out.
-Damage from accident, misuse or involved in accidental or natural disasters.

Contact Us

If you have questions about our Conditions of Use, contact us by:

E-mail: admin@herculesinstanshelter.com.au
Free Phone: 1300810910
Monday – Saturday 9:30 AM to 5:00 PM